Help
Frequently asked questions
Quick answers about passes, days, and how booking works.
A prepaid bundle of camper hire days on the Mystery Machine (2-berth) that you can use within 12 months, split across multiple trips if you like - instead of a single fixed booking.
Packages are sold in 7, 14, 21, or 30-day blocks. You can compare options and book directly online.
Six hubs: Sydney, Brisbane, Melbourne, Cairns, Adelaide, and Hobart. Five are on the mainland; Hobart is our hub in Tasmania. One-way drop-offs may be available for a fee between any two locations apart from Hobart.
Where you can drive is defined by the permitted zone on the map. On the mainland that is generally within 500 km of the east coast and suitable routing between hub cities; Tasmania uses the mapped area around Hobart (not the mainland band). If you have any doubts about whether your planned route is inside the permitted zone before you book, please confirm prior to booking or picking up your camper.
This is a better value, and more flexible option than a regular camper hire. Save money by paying upfront, and use your days in any combination over the next 12 months.
No. You have 12 months to use your included days, so you can spread them across several getaways.
Yes, you are covered for accidental damage to the van. Subject to the terms and conditions of the rental agreement, your maximum liability for any incident is capped at $1.
The Flexi Pass is a fixed-price product with no peak-season surcharges, meaning you can use your days at any time of the year without paying additional fees (except if choosing to drop off in a different location).
Any licensed drivers aged 18 and over can drive the Mystery Machine. All drivers will need to sign a rental contract and provide a valid driver's license prior to pickup.
Choose your package and book directly online.
Still unsure? Read how it works or contact us.